General steps in troubleshooting for a laptop indicating "plugged in, not charging" include the following :
### 1. **Power Adapter Check**
inspect the cable for any signs of damage or fraying
connection to be checked: The power adapter should be firmly plugged into both the laptop and the wall outlet.
- **Try Another Outlet**: Plug the charger into another outlet to eliminate any problem with the outlets.
### 2. **Check the Battery**
- **Remove and Reinsert**: For the laptops that have a removable battery, just remove the battery and insert it again.
- **Battery Health**: Use your operating system to query the status regarding the health of the battery. You can do it in Windows by running the command `powercfg /batteryreport` inside Command Prompt.
### 3. **Check Charging Port**
- **Cleaning the Port**: Sometimes dust and dirt interfere with the connection. Spray a can of compressed air into it.
- **Look for Physical Damage**: Look to see if there is any physical damage to the charging port.
### 4. **Power Cycle the Laptop**
- **Shutdown**: Completely power off your laptop.
- **Disconnect Power**: Pull out the charger and remove the battery.
- **Hold Power Button**: Press and hold power button about 15-20 seconds.
- **Reconnect and Restart**: Insert the battery, plug in the charger, and start up the laptop.
### 5. **Update Drivers**
- **Battery Drivers**: Open Device Manager and look for updates for the battery drivers. These would be listed under "Batteries."
- **BIOS/UEFI**: Sometimes a BIOS update can resolve charging problems. Use your manufacturer's website to download a new version.
### 6. **Power Options**
- **Windows**: Start>>Control Panel>>Power Options: Check that there isn't any setting holding back the charging.
- **Energy Saver**: Some laptops incorporate energy savers that can interfere with charging.
### 7. **Use a Different Charger**
- If possible, try changing over to a different compatible charger to rule out whether the problem is with the charger.
### 8. **Replace the Battery**
- If all above steps don't work and the battery is old or in ill health, it needs to be replaced.
9. **Contact Support **
-If the problem continues, then that may be a hardware problem. So contact the support of the manufacturer for further help.
Try these steps, and let me know how it goes or if you need more detailed guidance on any of the steps!
